/* ── FAQ Chat Widget ─────────────────────────────────────────────────── */

.maestro-faq-chat__backdrop {
  position: fixed;
  inset: 0;
  z-index: 999;
  border: 0;
  padding: 0;
  background: rgba(5, 9, 18, 0.45);
  cursor: pointer;
  animation: maestro-faq-chat-fade-in 0.25s ease;
}

.maestro-faq-chat {
  position: fixed;
  z-index: 1000;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 12px;
  pointer-events: none;
  inset-inline-start: auto;
}

.maestro-faq-chat:not(.is-open) {
  inset-inline-end: max(var(--maestro-scroll-top-inset, 36px), env(safe-area-inset-right));
  inset-block-end: calc(
    max(var(--maestro-scroll-top-inset, 36px), env(safe-area-inset-bottom))
    + var(--maestro-scroll-top-size, 46px)
    + var(--maestro-faq-chat-gap, 12px)
  );
}

.maestro-faq-chat.is-open {
  inset-inline: 0;
  inset-block-end: 0;
  align-items: stretch;
  gap: 0;
}

@media screen and (min-width: 992px) {
  .maestro-faq-chat.is-open {
    inset-inline-start: auto;
    inset-inline-end: max(var(--maestro-scroll-top-inset, 36px), env(safe-area-inset-right));
    inset-block-end: max(var(--maestro-scroll-top-inset, 36px), env(safe-area-inset-bottom));
    inset-block-start: auto;
    align-items: flex-end;
    gap: 12px;
  }

  .maestro-faq-chat.is-open .maestro-faq-chat__panel-wrap {
    align-items: flex-end;
    width: min(380px, calc(100vw - 32px));
  }
}

.maestro-faq-chat > * {
  pointer-events: auto;
}

.maestro-faq-chat__panel-wrap {
  display: flex;
  flex-direction: column;
  min-height: 0;
}

/* Launcher */
.maestro-faq-chat__launcher {
  position: relative;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 56px;
  height: 56px;
  border: 0;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--maestro-navy, #1a2e46) 0%, #243a56 100%);
  color: var(--maestro-primary, #ffbb02);
  box-shadow: 0 12px 32px rgba(26, 46, 70, 0.35);
  cursor: pointer;
  transition: transform 0.2s ease, box-shadow 0.2s ease, background 0.2s ease;
}

.maestro-faq-chat__launcher:hover {
  transform: translateY(-2px);
  box-shadow: 0 16px 36px rgba(26, 46, 70, 0.4);
  background: var(--maestro-primary, #ffbb02);
  color: var(--maestro-navy, #1a2e46);
}

.maestro-faq-chat__launcher svg {
  width: 1.5rem;
  height: 1.5rem;
}

.maestro-faq-chat__badge {
  position: absolute;
  top: 2px;
  inset-inline-end: 2px;
  min-width: 18px;
  height: 18px;
  padding: 0 4px;
  border-radius: 999px;
  background: #e53935;
  color: #fff;
  font-size: 0.65rem;
  font-weight: 700;
  line-height: 18px;
  text-align: center;
}

/* Teaser */
.maestro-faq-chat__teaser {
  width: min(300px, calc(100vw - 48px));
  padding: 16px 18px;
  border-radius: 16px;
  background: #fff;
  box-shadow: 0 16px 40px rgba(26, 46, 70, 0.18);
  border: 1px solid rgba(26, 46, 70, 0.08);
  animation: maestro-faq-chat-slide-up 0.35s ease;
}

.maestro-faq-chat__teaser-text {
  margin: 0 0 12px;
  color: var(--maestro-navy, #1a2e46);
  font-size: 0.95rem;
  line-height: 1.45;
}

.maestro-faq-chat__teaser-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.maestro-faq-chat__teaser-link {
  padding: 0;
  border: 0;
  background: none;
  color: var(--maestro-navy, #1a2e46);
  font-size: 0.875rem;
  font-weight: 600;
  text-decoration: underline;
  text-underline-offset: 3px;
  cursor: pointer;
}

.maestro-faq-chat__teaser-link:hover {
  color: var(--maestro-primary, #ffbb02);
}

/* Panel */
.maestro-faq-chat__panel {
  display: flex;
  flex-direction: column;
  width: min(380px, calc(100vw - 32px));
  max-height: min(560px, calc(100vh - 120px));
  border-radius: 20px;
  overflow: hidden;
  background: #f4f6f9;
  box-shadow: 0 24px 60px rgba(26, 46, 70, 0.22);
  animation: maestro-faq-chat-slide-up 0.35s ease;
}

/* Header */
.maestro-faq-chat__header {
  background: linear-gradient(135deg, var(--maestro-navy, #1a2e46) 0%, #243a56 100%);
  color: #fff;
  padding: 16px 16px 14px;
}

.maestro-faq-chat__header-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.maestro-faq-chat__agent {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.maestro-faq-chat__avatar {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.12);
  color: var(--maestro-primary, #ffbb02);
  flex-shrink: 0;
}

.maestro-faq-chat__avatar svg {
  width: 1.25rem;
  height: 1.25rem;
}

.maestro-faq-chat__agent-name {
  margin: 0;
  font-size: 0.95rem;
  font-weight: 600;
  line-height: 1.2;
}

.maestro-faq-chat__agent-status {
  margin: 2px 0 0;
  font-size: 0.75rem;
  opacity: 0.85;
}

.maestro-faq-chat__header-actions {
  display: flex;
  align-items: center;
  gap: 4px;
}

.maestro-faq-chat__icon-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 32px;
  height: 32px;
  border: 0;
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.1);
  color: #fff;
  cursor: pointer;
  transition: background 0.2s ease;
}

.maestro-faq-chat__icon-btn:hover {
  background: rgba(255, 255, 255, 0.2);
}

.maestro-faq-chat__icon-btn svg {
  width: 1rem;
  height: 1rem;
}

/* Messages */
.maestro-faq-chat__messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  scroll-behavior: smooth;
}

.maestro-faq-chat__message {
  display: flex;
  max-width: 88%;
}

.maestro-faq-chat__message.is-assistant {
  align-self: flex-start;
}

.maestro-faq-chat__message.is-user {
  align-self: flex-end;
}

.maestro-faq-chat__bubble {
  padding: 10px 14px;
  border-radius: 16px;
  font-size: 0.875rem;
  line-height: 1.5;
  word-break: break-word;
}

.maestro-faq-chat__message.is-assistant .maestro-faq-chat__bubble {
  background: #fff;
  color: var(--maestro-navy, #1a2e46);
  border-bottom-left-radius: 4px;
  box-shadow: 0 2px 8px rgba(26, 46, 70, 0.06);
}

.maestro-faq-chat__message.is-user .maestro-faq-chat__bubble {
  background: linear-gradient(135deg, var(--maestro-navy, #1a2e46) 0%, #243a56 100%);
  color: #fff;
  border-bottom-right-radius: 4px;
}

/* Typing indicator */
.maestro-faq-chat__typing {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  align-self: flex-start;
  padding: 10px 14px;
  border-radius: 16px;
  background: #fff;
  box-shadow: 0 2px 8px rgba(26, 46, 70, 0.06);
}

.maestro-faq-chat__typing span {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--maestro-navy, #1a2e46);
  opacity: 0.35;
  animation: maestro-faq-chat-typing 1.2s infinite ease-in-out;
}

.maestro-faq-chat__typing span:nth-child(2) {
  animation-delay: 0.15s;
}

.maestro-faq-chat__typing span:nth-child(3) {
  animation-delay: 0.3s;
}

/* Quick replies */
.maestro-faq-chat__quick-replies {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding-top: 8px;
}

.maestro-faq-chat__quick-reply {
  padding: 8px 14px;
  border: 1.5px solid var(--maestro-primary, #ffbb02);
  border-radius: 999px;
  background: rgba(255, 187, 2, 0.08);
  color: var(--maestro-navy, #1a2e46);
  font-size: 0.8rem;
  font-weight: 600;
  line-height: 1.3;
  text-align: start;
  max-width: 100%;
  white-space: normal;
  cursor: pointer;
  box-shadow: 0 0 0 1px rgba(255, 187, 2, 0.15);
  transition:
    background 0.2s ease,
    border-color 0.2s ease,
    color 0.2s ease,
    box-shadow 0.2s ease;
}

.maestro-faq-chat__quick-reply:hover:not(:disabled) {
  border-color: var(--maestro-navy, #1a2e46);
  background: rgba(255, 187, 2, 0.18);
  box-shadow: 0 0 0 1px rgba(26, 46, 70, 0.12);
}

.maestro-faq-chat__quick-reply:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

/* Composer */
.maestro-faq-chat__composer {
  padding: 12px 14px 14px;
  background: #fff;
  border-top: 1px solid rgba(26, 46, 70, 0.08);
}

.maestro-faq-chat__composer-row {
  display: flex;
  align-items: flex-end;
  gap: 8px;
}

.maestro-faq-chat__input {
  flex: 1;
  min-height: 42px;
  max-height: 120px;
  padding: 10px 14px;
  border: 1px solid rgba(26, 46, 70, 0.12);
  border-radius: 12px;
  resize: none;
  font-family: inherit;
  font-size: 0.875rem;
  line-height: 1.4;
  color: var(--maestro-navy, #1a2e46);
  background: #f8f9fb;
}

.maestro-faq-chat__input:focus {
  outline: none;
  border-color: var(--maestro-primary, #ffbb02);
  box-shadow: 0 0 0 3px rgba(255, 187, 2, 0.2);
}

.maestro-faq-chat__input:disabled {
  opacity: 0.6;
}

.maestro-faq-chat__send {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 42px;
  height: 42px;
  border: 0;
  border-radius: 12px;
  background: var(--maestro-primary, #ffbb02);
  color: var(--maestro-navy, #1a2e46);
  cursor: pointer;
  flex-shrink: 0;
  transition: background 0.2s ease, opacity 0.2s ease;
}

.maestro-faq-chat__send:hover:not(:disabled) {
  background: #e6a800;
}

.maestro-faq-chat__send:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}

.maestro-faq-chat__send svg {
  width: 1.1rem;
  height: 1.1rem;
}

.maestro-faq-chat__faqs-link {
  display: inline-block;
  margin-top: 8px;
  font-size: 0.75rem;
  color: var(--maestro-navy, #1a2e46);
  opacity: 0.7;
  text-decoration: underline;
  text-underline-offset: 2px;
}

.maestro-faq-chat__faqs-link:hover {
  opacity: 1;
  color: var(--maestro-primary, #ffbb02);
}

/* Animations */
@keyframes maestro-faq-chat-fade-in {
  from {
    opacity: 0;
  }
  to {
    opacity: 1;
  }
}

@keyframes maestro-faq-chat-slide-up {
  from {
    opacity: 0;
    transform: translateY(12px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes maestro-faq-chat-typing {
  0%,
  80%,
  100% {
    opacity: 0.35;
    transform: translateY(0);
  }
  40% {
    opacity: 1;
    transform: translateY(-3px);
  }
}

/* Tablet */
@media screen and (max-width: 991px) {
  .maestro-faq-chat.is-open .maestro-faq-chat__panel-wrap {
    position: fixed;
    inset-inline: 0;
    inset-block-end: 0;
    z-index: 1001;
  }

  .maestro-faq-chat__panel {
    width: 100%;
    max-height: min(78vh, calc(100dvh - env(safe-area-inset-top) - 2rem));
    border-radius: 20px 20px 0 0;
    animation: maestro-faq-chat-sheet-up 0.35s ease;
    position: relative;
    inset: auto;
  }

  .maestro-faq-chat__teaser {
    width: min(320px, calc(100vw - 32px));
  }

  .maestro-faq-chat__launcher {
    width: 52px;
    height: 52px;
  }
}

/* Mobile */
@media screen and (max-width: 767px) {
  .maestro-faq-chat__panel {
    max-height: min(88vh, calc(100dvh - env(safe-area-inset-top) - 1rem));
  }

  .maestro-faq-chat__header {
    padding: 14px 14px 12px;
  }

  .maestro-faq-chat__messages {
    padding: 14px;
  }

  .maestro-faq-chat__composer {
    padding: 10px 12px max(12px, env(safe-area-inset-bottom));
  }

  .maestro-faq-chat__message {
    max-width: 92%;
  }

  .maestro-faq-chat__quick-replies {
    gap: 6px;
  }

  .maestro-faq-chat__quick-reply {
    font-size: 0.75rem;
    padding: 7px 12px;
  }

  .maestro-faq-chat__teaser {
    width: min(300px, calc(100vw - 32px));
    padding: 14px 16px;
  }

  .maestro-faq-chat__launcher {
    width: 50px;
    height: 50px;
  }

  .maestro-faq-chat__launcher svg {
    width: 1.35rem;
    height: 1.35rem;
  }
}

@keyframes maestro-faq-chat-sheet-up {
  from {
    opacity: 0;
    transform: translateY(100%);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

/* Reduced motion */
@media (prefers-reduced-motion: reduce) {
  .maestro-faq-chat__backdrop,
  .maestro-faq-chat__teaser,
  .maestro-faq-chat__panel,
  .maestro-faq-chat__launcher {
    animation: none;
    transition: none;
  }

  .maestro-faq-chat__typing span {
    animation: none;
    opacity: 0.6;
  }

  .maestro-faq-chat__messages {
    scroll-behavior: auto;
  }
}